Rebecca George has become accustomed to irritations as a co-owner of Volumes Bookcafe. But they didn’t drive George to post a gripe on Twitter, a tweet that had generated 5.3 million views as of Tuesday evening. She started typing after a customer spent about $800 on art books in the crucial Christmas shopping season and then, this week, said she wanted to return them all. “Turns out one of our biggest sales last month was for the person to stage their home for the holidays, and now they want to return them all. Please don’t do this to a small business, people. … .” George tweeted Monday.
Chicago Bookstore Owner's Tweet, Venting Over $800 Return, Goes Viral. See story here.